Warranty / Service Claim Form.
Effective from the 1st June 2022 Cambridge Commercial Equipment Pty Ltd has sold the commercial equipment brands Bakers Mate, Conquest and Crusader to Nova Chill Refrigeration.
Phone 03 5622 0194 or visit https://novachill.com.au after this date to enquire about purchasing items carrying these brands.
Warranty enquiries for new items purchased from CCE before 1st June 2022 carrying the branding Bakers Mate, Conquest and Crusader should be directed to Nova Chill for investigation and appropriate response.
NOTE : A CALLOUT FEE of $100 + GST applies to all service calls, including warranty related attendance.
Travel time will be charged additionally to the CALLOUT FEE for areas outside of 40 kms radius from the nearest service centre to your location @ $ 2.00 + GST per km.
All service requests are chargeable in full, unless deemed to be warranty related by Cambridge Commercial Equipment Pty Ltd and will be attended to within 24 hours, or the next available business day.
AFTER HOURS CALLOUT CHARGES are chargeable for warranty or service calls requested outside of our normal business hours (Mon - Fri 8:30 - 4:30) at a minimum of 4 Hours +GST (+ Travel if applicable.)
Not sure and need help ?
Ph 03 5622 0194
Payment of callout costs will be required in full prior to service technician attendance. We accept Mastercard, Visa and Paypal.